Keeping clean, going green
Old and new residential buildings, commercial centres and shopping malls are everywhere in Hong Kong and all require property management. There is a consensus that owners are responsible for the proper upkeep of their buildings. Building inspection is compulsory, while the role of property management has become highly important because staff can offer owners assistance in many ways.
The government is getting stricter. Currently, there are more than 60 related laws and regulations, covering areas such as the deed of mutual covenant, building management, and security and guarding services. The industry is growing more conscious about monitoring its performance.
As awareness of environmental protection grows, demand for green property management is rising. A green, as well as a clean, environment and improved air quality are required. The job's nature is growing more professional, and room for development is expected in future.
To enhance professional standards and the quality of service, many property management companies offer staff training. This includes techniques to handle crises and emergencies, and deal with complaints and customer service. The industry requires good communication skills and is especially suitable for those with practise and experience in deploying useful social skills.