An open mind at Sino Hotels
Sunny Lai Chun-sing (left), a management trainee at Sino Group of Hotels, has a keen interest in the hospitality industry. He believes that in order to enhance his professional skills, he must conduct continuous on-the-job practice and learn to communicate effectively. He talks to Wong Yat-hei
What degree do you have?
I obtained a bachelor's degree in business administration, majoring in management science, from City University of Hong Kong in 2011.
How do you start your day?
As I am currently attached to the group marketing department, I start my day by reading international and local news clippings that are related to the hospitality industry. Then I will attend the daily briefing session in which I can discuss my observations with my teammates.
What does your job entail?
I get to participate in stimulating projects that really broaden my horizons. For instance, I have designed a new booth for a city-wide Wedding Expo together with other trainees. I have also handled room-reservation requests for a new hotel opening, and assisted in a series of corporate-social-responsibility campaigns.
What advice can you give those interested in hospitality?
Hospitality is a highly dynamic and labour-intensive industry where we encounter people with different profiles. Newcomers have to be proactive, open-minded and sensitive to stakeholders' and market needs.