The slogan "Your China Logistics Specialist" is indicative of the depth of commitment that Dimerco Express Group has invested in connecting the world to China and vice versa. With an intimate understanding of the dynamic mainland market, Dimerco aims to strengthen China's trade ties with major markets around the world and to be instrumental in forging new connections.
The airfreight business of Dimerco has been the foundation of the company's expertise. As its business has grown, Dimerco has expanded its service portfolio to include ocean freight, logistics and warehousing, customs brokerage, trucking and global logistics supply chain management consultancy services. Dimerco continuously diversifies its products to become a one-stop shop to customers.
Building a strong international network has always been part of Dimerco's strategy. After it established an office in Taipei in 1971, Dimerco started building its overseas network through offices in New York, Hong Kong, Los Angeles, Chicago, London and Singapore.
"I started the business with capital of less than HK$100,000. I anchored Dimerco's business on three core competencies - flexibility, teamwork and professionalism," says Paul Chien, chairman and CEO. "We worked hard to guarantee excellent service to our customers and this paved the way for the company's growth."
Part of Dimerco's success can be attributed to its strict adherence to regulatory standards. The company is a member of the International Air Transportation Association and Customs-Trade Partnership against Terrorism. It is also ISO 9002-certified for professional quality service standards.
Constantly looking for ways to improve its service, Dimerco has introduced new technologies to boost operational efficiency. Dimerco has implemented an airfreight system called Dimerco Information Management System as the foundation of its technology infrastructure.
Regularly updating its technology infrastructure, Dimerco aims to leverage its newest technology, the Dimerco Value Plus System, to establish the company as a global mobile logistics service provider. The Dimerco Value Plus System integrates sales activity, operation, accounting and financial management processes to serve as a tool and platform in supply chain management.