I REFER to the letter headlined, 'LRT could to better' (South China Morning Post, February 10) and absolutely agree with Grace Kwok on the Light Rail Transit's service.
As I study in Tuen Mun, I always have to travel by LRT. However, I am totally dissatisfied with their service.
Firstly, the platform is too small and narrow. During rush-hours there are so many passengers on the platform that some are forced to the edge and could easily fall on to the tracks if they lost their balance.
The second problem is overcrowding. The situation becomes worse at peak times. The train gets so crowded that it is difficult to find a handrail to grasp on to, and some commuters fall if the train brakes suddenly.
Every time I travel on the LRT I feel like a sardine in a can. Also, because of the overcrowding, many incidents of indecent assaults also take place and most of the victims are schoolgirls who are too shocked or embarrassed to cry out for help immediately.
I think the relevant authority should take serious note of these problems. Despite strong complaints, the LRT has so far shown little improvement.
I hope that the officials concerned will start considering a more effective strategy to solve the problems that thousands of us Tuen Mun residents are facing every day.
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