Bells ring over phone books

PUBLISHED : Tuesday, 30 January, 1996, 12:00am
UPDATED : Tuesday, 30 January, 1996, 12:00am

IT seems to me that Hongkong Telecom's distribution of phone directories to large commercial users is a waste of the company's resources.

A firm with 20 lines does not need 20 sets of white and yellow pages, but Hongkong Telecom provides them 'as a matter of right'.

Users should be asked how many directories they want.

If this leads to excessive administrative work, an equation could be worked out taking into account the number of lines and then calculating the number of directories to be sent out.

For example, users with 50 lines could be given an option of 10, 15 or 25 sets of directories.

Accordingly, the cost of unwanted directories - now factored into phone bills - should be rebated to account-holders.

Such a practice would lead to better control over the number of directories printed and would make environmental sense by reducing paper wastage.