Bus operator turns deaf ear

I live in Pokfulam Road near a major bus-stop. However, the road narrows and curves and it is at that point that Citybus has its stop sign, which is very close to the entrance to my block of flats.

People waiting for buses often stand close to the stop sign. The inconsiderate ones stand by the entrance to the flats, thereby making it difficult for residents to use the electronic button-operated security system.

If we ask them not to stand there, they sometimes turn nasty.

I telephoned Citybus to complain early this year and asked them to move the sign. In all, I phoned on four occasions and each time was told the matter was in hand.

Later, I wrote to the manager at the company's head office in Queen's Road and was told the company had never received the letter.

I was advised to write to the manager in Aberdeen, which I did.

The first answer from Aberdeen was that the matter was again being considered. Then I was told the company would have to get a permit from the Transport Department, giving them permission to shift the sign.

I have been waiting more than five months for this to happen.

A big company like Citybus has the manpower and equipment to get this job done.

If they really cared about complaints from the public, they would do something about this.

T C LOK Pokfulam