No reply

PUBLISHED : Sunday, 14 July, 1996, 12:00am
UPDATED : Sunday, 14 July, 1996, 12:00am

This is in reference to TV Media which runs a number of advertisements on TV.

As a customer I was interested in buying a 'contour pillow' and therefore tried to get through on the telephone number given in the advert - 836188. However, in spite of repeated attempts over a two-week period I was unable to get through.

The phone kept ringing without being answered and then after a long wait, the line would just go dead.

If the TV Media people manning the line were busy (which I doubt), then they should have had a recorded message which would put people on hold until they were connected. Are these adverts genuine? If not, then our valuable time is being wasted. I hope the company will reply.

D.S. KUMAR Kowloon