Mark of leadership
On behalf of the governing council of the Hong Kong Quality Assurance Agency, I am pleased to congratulate the Trade Development Council's Trade Enquiry Service on its outstanding achievement of ISO 9002 certification.
Achieving this certification demonstrates the strong leadership, commitment and hard work of the group's management team and staff at all levels towards continuous quality improvements and their never ending quest for excellence.
The mission of the Trade Enquiry Service is: 'We are committed to do our utmost to promote and develop Hong Kong's trade by assisting Hong Kong manufacturers and traders to find the best international trading partners.' We at HKQAA are confident of their ability to further excel in their efforts towards total customer satisfaction.
Again, our heartiest congratulations to everyone at the Trade Enquiry Service for their success in meeting the stringent requirements of ISO 9000.
DR JOHN LO, Chairman, Hong Kong Quality Assurance Agency