Victory can lift staff morale

PUBLISHED : Friday, 29 May, 1998, 12:00am
UPDATED : Friday, 29 May, 1998, 12:00am

The award is presented annually in recognition of companies which maintain a dedication to quality in each and every facet of their business.

In an age of change, the objective of the award is not just to reward commitment, but to publicly recognise companies which achieved outstanding standards of quality through a lasting commitment to the process of quality management.

The HKMA believes for companies winning an award it is an excellent opportunity to increase morale within a workplace and a method of bringing prestige to a business among the business community.

It calls the award a 'golden opportunity' for participating companies to receive consultation and advice from some of Hong Kong's most experienced and respected quality experts.

Shortlisted companies received recommendations and comments from a board of examiners on the strengths and weaknesses of their quality programmes.

Entries for the award were judged in the following categories.

Service (banks, financial institutions, hotels, catering chains, professional service organisations, wholesale/retail/import/export, utilities and public sector firms among others).

Manufacturing (industrial organisations, production-related entities, construction companies among others).

Small business (companies or organisations with less than 100 full-time employees).

Criteria for the judging of this year's award was based on the Malcolm Baldrige National Quality Awards given annually in the United States.

Companies and organisations were judged on leadership, strategic planning, customer and market focus, information and analysis, human resource development and management, process management and business results.