I refer to your reader Winnie Kwok's letter headlined, 'Ex-pearl's tarnished image' (South China Morning Post, May 22), concerning, among other things, the cleanliness of public toilets in Hong Kong.
The Urban Services Department does require a high standard from contractors hired to clean toilets in the urban areas and our staff conduct surprise checks to ensure that the facilities are properly cleaned. For those public toilets with a heavy usage exceeding 700 people a day, the contractors are required to provide static cleaners in the premises.
Subject to the availability of resources, we are now planning to enhance the services by requiring the contractors to provide static cleaners to public toilets with a daily usage of more than 500 people. For those less busy toilets, we require the contractors to clean them at a frequency appropriate to the usage.
However, I wish to stress that no matter how much effort we make, the cleanliness of public toilets hinges on the proper use of toilet facilities by members of the public. We urge the public to co-operate with us to keep public toilets clean.
PETER K. P. TANG Staff Officer (Cleansing) Urban Services Department