Learning from leaders in TQM
The HKMA established the Quality Award in 1991 to recognise companies that have most successfully adopted methods that produce and maintain high standards of quality.
Recognition itself is not the ultimate aim of the exercise - although it is well-deserved. The intention is to encourage everyone to learn from those companies that excel in total quality management.
The preparatory work requires each company to ask searching questions about its approach to quality.
This in itself is a valuable exercise.
Judging is also thorough and painstaking. It goes without saying that the criteria of the award are demanding and exacting, and the judges take their job - and the notion of quality - every bit as seriously as the entrants.
The whole process is highly rewarding to all concerned.
As chairman of the Hong Kong Management Association's Quality Award Organising Committee, I urge all companies to benefit from participation in 1999.
PO CHUNG Chairman,1999 HKMA Quality Award Organising Committee