Industry Department Quality Award
Kingdom Fine Metal Ltd, which won an Industry Department Quality Award, believes keeping up with international standards for quality management has contributed to its success.
It entered the award based on its factory management system which focuses on cost efficiency, wastage control, pollution reduction and safety co-ordination.
'We have kept our long-term vision for quality management since the establishment of the company; the control of product quality has much to do with environmental protection and staff welfare,' managing director Peter Sun said.
Kingdom, established in 1987, specialises in sheet fine metal stamping. It manufactures vehicle and train components and casing for computer, power supply and medical equipment.
The company, which has a factory in Shenzhen with 700 staff, had a turnover last year of $150 million and this is expected to reach $200 million this year.
Its customers are mostly in the SAR, the mainland, the United States, Europe, Australia, Japan and Southeast Asia.
They include the KCR, Compaq, Ricoh, Toshiba and NEC.
In 1995, it became the first Hong Kong metal stamping company to be ISO 9002 certified.
Mr Sun said certification had greatly enhanced the company's productivity.
'We apply ISO 9002 standards in environmental control. Waste water is filtered before it is discharged; waste gas is processed before being released; we attempt to keep noise to a minimum and try to save energy,' he said.
'Workers are trained to maintain safety awareness and we keep improving their living conditions so they can be more efficient.' Mr Sun said the system was a combination of environmental control and quality enhancement.
Kingdom won the HKPC Productivity Award in 1996 and was awarded a quality certificate from the German TUV group for its sheet fine metal stamping, precision die-making, CNC sheet metal-working and metal parts assembly.
Ricoh recently chose Kingdom as the first company in Hong Kong to implement a quality management system, 'Self-assurance Planning', to streamline the quality of photocopier components.
Mr Sun said the system had been in use in Japan for more than 90 years and was more comprehensive than Total Quality Management.
Ricoh sent two teams of engineers to Kingdom in May to monitor quality control and wastage reduction.
'In the past, we only strived to enhance the quality of products; we concentrated on reducing wastage while trying to raise quality.
'If there's too much wastage in a production process, maintaining quality doesn't mean efficiency,' Mr Sun said.
Training was conducted to raise workers' awareness.
'At the beginning, managers and workers said it was too much hassle to implement the system.
'They thought we didn't trust them,' he said.