Pizza Hut must have a secret ingredient. The chain took top honours in the Service and Courtesy Awards for a record fourth year running - setting a daunting target for the rest of Hong Kong's fast-food industry to catch.
Even more remarkably, a part-timer earned the pizza-makers the prize this year.
Seventeen-year-old Yoko Wong Ka-wai was also the youngest winner of a prestigious HKRMA award when she was judged top of her class in the food category.
Pizza Hut must be wondering if it actually owns the award by now, after having scooped it every year since 1995.
'We are the only company to have set such a record,' assistant training manager Daisy Ching said.
Is a diet of delicious pizza the secret of the chain's success? Or perhaps mountains of healthy greens from the famed salad bar? Or is it simply that, with 3,300 staff working in 58 restaurants and outlets, Pizza Hut has so many employees to choose from? 'We just encourage our staff to do the best they can,' Ms Ching said.
Yoko has worked part time at Pizza Hut in Tseung Kwan O's Hau Fak centre for two years while studying Form Four and Five subjects.