Alterations just too expensive
We appreciate the comments of your correspondents Natasha Rogai and Denise Giles on the wish to see trolleys provided airside at Hong Kong International Airport (South China Morning Post, April 13).
We accept that there is a demand for such trolleys. However, it is not likely that we will be able to introduce them in the near future. Providing the actual trolleys would be relatively easy. The problem comes with the fact that considerable alterations to the interior of the passenger terminal building would be needed to accommodate them.
For example, guard rails would have to be installed for glass frontages, un-protected columns, shop windows, walkways, escalators and other facilities. The alterations would cost a lot of money and would entail work which would disrupt passenger services.
The cost of the trolleys and the necessary work would be very considerable and in the current economic climate where we have to contain costs we can't afford it. But, as I said earlier, we do know that travellers regard this as a highly desirable service and we will keep the subject under regular review.
PHILLIP BRUCE Corporate Affairs Manager Airport Authority