McDonald's is the world's largest fast food restaurant chain, serving an estimated 68 million customers daily in 119 countries. It was founded in 1940 by Richard and Maurice McDonald, who pioneered the idea of operating a hamburger business using production line principles.
On June 21, I queued up outside McDonald's restaurant in Tai Po Road to get the McKitty toys.
It was exasperating to see people jumping the queue. Consequently, the size of the queue grew quickly and people like me who were standing in line, had a much longer wait.
Can't McDonald's do something about this? I understand that some queue-jumpers are difficult to deal with, but at least something could be organised along the lines of queues at banks. This would make it more difficult for the queue-jumpers.
AMY KONG Kowloon