Kia Motors' self-sabotage no Web of intrigue

PUBLISHED : Monday, 19 July, 1999, 12:00am
UPDATED : Monday, 19 July, 1999, 12:00am

The Kia Sportage is a lemon. And when it inevitably falls apart, no-one will help you because 'the customer doesn't really matter as long as (the company) sells a car'.

Try and guess where we read that.


It was on the Kia Motors official Web site. A litany of anti-Kia abuse is in there with the ads.

While Lai See applauds truth in advertising, we think this is taking things a bit far.

Browse their customer feedback and you'll find a Kia owner raging over 'multiple' mechanical woes, and another who brands the Sportage a 'lemon'.

Other buyers rail against apparently non-existent customer service.

'You guys have proven to me that customer relations is definitely not number one on your list' rages one.

'I have written to you several times, and received no reply to my cry for help,' says another Kia owner, complaining of 'major problems'.

As coincidence would have it, just last week Kia received a 'below industry average' rating on Power and Associates' Customer Service Index.

According to Wired News, the company's self-sabotage was the result of an error that sent the contents of its customer e-mail feedback to a publicly accessible location.

Kia Motors America spokesman Gino Effler has vowed to notify the site administrator and have the offending page removed immediately.

Still at least the Sportage corners well.

As it seems to be driving its owners right around the bend.

Ever wonder what radio personalities look like? In Hong Kong, it's a question best left unanswered. At least, that was the conclusion of one RTHK interviewee.

When he arrived in the studio of 'Hong Kong Today' in Admiralty, he found it almost empty.

But not quite. News announcer Hugh Terry was seated there, busily putting together the newspaper review.

The bald presenter was shirt-less, his chest fluff on display, his massive belly drooping over the top of his trousers.

Bit unprofessional-looking, that. But at least he was off-air at the time.

We sincerely hope he doesn't do it with any frequency.

Reader Paul Clanghan just bought an Anex toaster and discovered this useful tip in the 'Safeguards' section of the instruction booklet.

'Important: Do not use while sleeping.' Sleep-toasters, you have been warned.

When does a bunch of naked people become art? When you throw them into a big pile and take their picture.

That's what New York photographer Spencer Tunick is arguing anyway.

After being repeatedly arrested for taking nude pictures in public, he decided to go to court and fight for his right to take naked snaps.

Mr Tunick claims that this right is enshrined in the United States Constitution.

But police just didn't see it that way in April, when 150 volunteers got naked in the middle of Times Square.

Now Mr Tunick is filing suit against the New York police department for turning down his latest request for a permit to shoot 100 nude models on Manhattan's Lower East Side.

MTV people have been allowed to shoot two naked women posing on Wall Street with a giant plastic swordfish, roast chicken and cherry-topped ice cream.

So why should he be rejected? Very unfair.

We read of Mr Tunick's little battle in British newspaper, The Times.

The story was headlined: 'Photographer Files a Birthday Suit.' More weird headlines from the Watch Those Double Meanings files: 'Miners Refuse to Work After Death' 'Juvenile Court to Try Shooting Defendant' 'Stolen Paintings Found by Tree' 'Two Sisters Reunited after 18 Years at Checkout Counter' 'Killer Sentenced to Die for Second Time in 10 Years' 'Never Withhold Herpes Infection from Loved One' 'Red Tape Holds Up New Bridge' 'Deer Kill 17,000' 'Kids Make Nutritious Snacks'