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HSBC

Air-side playroom a good idea

PUBLISHED : Monday, 30 August, 1999, 12:00am
UPDATED : Monday, 30 August, 1999, 12:00am

Can I make two tiny suggestions for the further improvement of the World's Finest Airport? First, a children's play- room on the air-side would be a good idea. It need not be anything more than a climbing frame and a lot of Lego, but it would make life far easier for harassed parents. Manila has one - why not Hong Kong? Second, there is no air-side ATM.


Kai Tak had an HSBC ETC on the air-side and from my observations over the years it was pretty well used - the bank's records could confirm this. Retailers, who are mainly air-side, would certainly benefit.


Neither idea would cost more than petty cash; both would increase 'customer satisfaction'.


ANDREW CRAIG-BENNETT Beijing

 

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