Reinstalling only way for IE password woes

PUBLISHED : Tuesday, 14 March, 2000, 12:00am
UPDATED : Tuesday, 14 March, 2000, 12:00am

I am running Windows 98 and have managed to make a problem for myself with Internet Explorer. I experimented with setting content ratings, for which you have to create a password. I did this, setting what I thought was a simple password, but I neglected to write it down. I also did not realise I now have to use the password before I can access any Internet sites not given my rating.

Naturally I forgot the password and now am effectively unable to use IE. Is there a way of recovering the use of IE? NAME AND ADDRESS SUPPLIED My usual contact for Microsoft-related questions laughed when I forwarded your question. Not because you forgot your password but because this wasn't the first time he'd had the question directed at him.

His response: uninstall IE and then re-install it, putting in and noting the important settings you add on, such as access control passwords.

He forwarded me an excerpt from the Microsoft Web site titled 'When to Remove Internet Explorer'. The excerpt indicates that IE should be removed before you install an earlier version of the program; before restoring a registry that was created before you installed Internet Explorer; before using a Windows NT Emergency Recovery Disk you created before you installed IE; before reinstalling your operating system; or installing or uninstalling operating system upgrades.

We are a registered charity in Hong Kong for helping the needy in India. Our Web site is We have been going about 30 years. How can we arrange it so that more people are made aware of the site using today's technology? We are listed on the search engines, but that is only of use if someone looks up our name.

HARESH SHAMDASANI Advertise, advertise and advertise. Your URL, I mean. But don't get me wrong; I'm not suggesting that a charity spends money on advertising that it could spend on helping people.

There are many opportunities for free publicity on the Web and in the real world. Try to get friends and acquaintances to link to your site from theirs, get yourselves - and your site's URL - mentioned in the press as much as possible and in anything you do to get that address to stick in people's memories.

Although you can register with search engines and add words to your site's meta tags to ensure it gets spotted during searches, the real challenge is to get Web users to take note of your URL.

Larry Campbell is publisher of The opinions expressed in this column are his own. E-mail comments and questions to . Questions to Tech Talk will not be answered personally. Technology Post reserves the right to edit letters.