No joy from company over junk faxes

PUBLISHED : Monday, 17 December, 2001, 12:00am
UPDATED : Monday, 17 December, 2001, 12:00am
 

On December 3 I wrote to these columns, complaining about New T&T and unwanted faxes.


New T&T, renamed Wharf T&T, has replied to my queries.


Wharf T&T does not provide a 'call blocker' service, as it provides subscriber details to the originator of junk faxes.


It does not maintain a list of 'not-to-call' numbers as suggested for all fixed network operators, by the Office of the Telecommunications Authority (Ofta).


Wharf T&T simply refers subscribers back to Ofta, declining to take any action, regardless of Ofta's code of practice.


The company admits to having received numerous complaints on the subject of junk faxes and suggests that I change my fixed network operator. It is too late, as Wharf T&T has supplied my details to junk fax senders.


The company also suggested I change my fax number.


B. M. OWEN


Sheung Wan


I refer to complaints about junk faxes, which have appeared in these columns.


Your correspondents could be waiting forever for Wharf T&T and Pacific Century CyberWorks to help. In the meantime, make use of the on/off button. Press once and say goodbye to junk faxes. Whenever you wish to send or are expecting a fax, press again. It works like magic.


PETE BROWN


Bangkok, Thailand


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