Shorter wait thanks to improved frequency
I refer to the letter from Eileen Knights headlined 'Queue-jumpers still acting with impunity' (Sunday Morning Post, May 26), replying to our letter of May 12 on minibus route No 1 which travels from Central to the Peak.
The minibus operator has already appointed a regulator to maintain order in the minibus-stop queue. There are also two members of staff stationed at the terminus for the purposes of service monitoring. We consider this arrangement to be appropriate. However, given Ms Knights' comments, the operator has been asked to instruct his staff to tighten control in the queue and ensure it is orderly. We undertook a survey at the Lung Wui Road terminus during morning peak hours on June 6 and found that the queue was orderly and there were no queue-jumpers.
There have been substantial improvements in the frequency of the No 1 service, because of the high passenger demand. Our June 6 survey showed that the average frequency of route No 1 was about three minutes and passengers only had to wait for a few minutes before boarding.
The Transport Department will closely monitor the service of route No 1 and continue to liaise with the operator.
for Commissioner for Transport