Shopping for paradise
As newcomers to Hong Kong, we were impressed - particularly at the efficiency of the public services, the relatively safe driving and honesty of the people. But let's not fool ourselves, Hong Kong is far from a shoppers or tourist paradise, and is certainly not a consumers' paradise.
The public is largely unaware of consumer protection - if it exists. And exchange, return and refund policies are not readily available for consumers to inspect.
Hong Lok Yuen