The column for anyone fed up with bureaucracy, frustrated with delays or furious with poor service. Tell us your complaint and we'll try to fix it...
A woman reader wrote to say she had a disaster with WhirlWind Date, a dating service, more than a week ago when she suspected two men were 'planted' by the organiser. 'I read about WhirlWindDate and logged on to their website to check it out. It seemed pretty promising as it would be a chance to meet 20 guys in one go,' she wrote.
'So I dragged my cousin in and signed up. The cost was $350 each. After we paid, a WhirlWindDate e-mail told me to get to a club by 7.45pm.
'We made it to the club just before 8pm that night; there were around 2-3 guys, 3-4 girls, the MC, the owner of WhirlWindDate and the organisers (two girls and one guy). We were asked to wait as the speed dating would start around 8.30. We then proceeded to wait for the 'latecomers' until almost 9pm. When we finally started, there were 12 girls and four guys in total. In the middle of the game, two other guys joined the event and we were told by the organisers they were late.'
Several participants immediately became suspicious. 'I suspected these two were not real participants. At the end of the event, one of the suspected impostors started chatting up all the girls and asking for e-mail addresses,' she continued.
'Wow, what a deal for him - didn't have to pay $350, but still got all the e-mail addresses! Then everybody started leaving and, sure enough, the two suspected impostors joined the organisers for a snack in one of the alley food stalls just outside the club. I saw that because my cousin and a few other girls sat nearby to eat our very late dinner. We were joined by the guy who came in at the end to get e-mail addresses. After much pressure, he admitted that some guys were impostors.