Teen volunteer: Tiffany Ho Tsz-ting, 16. SPCA volunteer during the summer and Christmas holidays.

'I love animals, but I can't keep one at home because I'm studying in Canada. That's why I help out at the SPCA.

'We start delivering food to the animals and cleaning the kennels at 9am. There are various kinds of animals such as cats, dogs and rabbits.

'The kennels are a bit smelly, but you get used to it. You wear gloves so that you don't touch the faeces. There are tools for you to clean the kennels. For example, we use water pipes to clean the dog kennels and a vacuum cleaner to suck up the rabbit faeces if there is a lot.'

'It is much easier in the afternoon. We wait for people to visit the centre and guide them. Also, we release the dogs in turn to feed them and play with them.'

'When I worked here during the summer, there was a four-month-old puppy that was really loving and friendly. We played together and I also helped to teach the puppy how to respond to orders such as 'sit' or 'give hand' during training classes. It learned all of the commands and I was very happy.'

'I was pleased because, if the puppy knows these things, potential owners will see it as a good dog and there is more chance it will be adopted quickly.'

'Someone adopted the puppy before I came back this Christmas. I miss it a little bit, but I can look at the photos I took of it.

'I have learned many things at the SPCA, including that big dogs need big gardens and that the weather in Hong Kong is not suitable for some dogs, like Huskies. People at the SPCA are very friendly, and I have made many friends.'