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Reader Oliver Dreyer parked his new motorcycle near the shroff's office at a Wilson Parking lot in Whitfield Road, Tin Hau, on Christmas Eve and found it was stolen when he returned after midnight on Christmas Day.
He is claiming compensation from Wilson for negligence.
'My motorcycle was parked two metres from the shroff's office on the first floor,' he said.
'On the ground floor, at the entrance (end of the ramp), is a guard booth with a barrier. In the evening, it has an extra roller shutter.
'How could the thieves break the lock, then roll the bike down the ramp and get through the barrier undetected?'