Passing on an english tradition
with Andrew Sun
Butlers are more in demand than ever, according to Robert Watson of the Guild of Professional English Butlers. The seasoned valet has been at the Island Shangri-La Hotel refining the service techniques of staff. Having worked all over the world in hotels and as a personal butler, Watson started the guild to pass on this distinctly English tradition. However, even the best manservant makes a mistake, as Watson recalls. 'A hotel guest once asked for a bath of champagne for his honeymoon, so we filled it but forgot to tell the room attendant. She went to clean up and pulled the bathtub plug; $50,000 worth of champagne literally went down the tube.'