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Talking Point

Reading Time:3 minutes
Why you can trust SCMP
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Part A

Situation

You are Melon Yeung. You work in a department store handling complaints about goods people have bought. When a customer comes to you, you have to fill in a form about the problem. You need the following information:

1. the item bought

2. date of purchase

3. cost of purchase

4. method of payment

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