Gang uses phone scam in attempt to raid bank accounts
Bank customers were yesterday warned about fraudsters who use telephone messages in an attempt to persuade them to disclose their account details and card access numbers.
Dah Sing Bank said its clients had been receiving messages asking them to call a bogus hotline to register their details.
The bank had immediately contacted authorities after being notified by customers.
A spokeswoman for the bank said none of its customers had fallen for the scam.
'Dah Sing Bank would like to alert its customers to a Voice Response Unit [VRU] which requires them to call 3078 9791 to register their account and PIN number. The said telephone number is not an authorised customer hotline of DSB,' the bank said.
The bank stressed it had not been calling its customers to ask for sensitive information.
The Hong Kong Monetary Authority yesterday urged the public to remain alert to the possibility of similar fraudulent scams. People should always exercise care in giving out personal or account information, a spokesman said.
'Anyone who has provided his or her personal information to the VRU or has conducted any financial transactions through the VRU should contact the DSB customer hotline at 2828 8000 and any local police station or the Commercial Crime Bureau of the Hong Kong Police Force at 2860 5012.'