Traffic gripes increase 5.5pc
Traffic complaints rose 5.5 per cent in the second quarter of the year, fuelled by gripes about poor service on public transport and weak law enforcement.
The complaints unit of the Transport Advisory Committee received 4,889 complaints from April to June, 75 per cent of which related to public transport, 15 per cent to the enforcement of traffic rules, and 6 per cent to traffic conditions.
Committee member Eric Cheng Kam-chung attributed the rise to the promotion of its complaints hotline.
Chairwoman Teresa Cheng Yeuk-wah said all complaints were forwarded to the relevant authorities, adding that the government had taken up 50 suggestions.