• Thu
  • Jul 24, 2014
  • Updated: 5:00am

Still waiting for welcome gift

PUBLISHED : Friday, 24 December, 1993, 12:00am
UPDATED : Friday, 24 December, 1993, 12:00am

IT is four months since I applied for a Citibank Visa Card.


Then, there was a ''Summer Bonanza'' which promised an application gift, a welcome gift, and 2000 Citidollars. When I phoned the hotline, a male member of staff hung up. On the second occasion a woman explained they would send it to me by courier before October 22. I called again on October 27, and a female staff member said they would arrange delivery. I phoned again on December 2. To date, I have not received anything. A small gift like that really doesn't matter, but it is the principle of the thing and the attitude of the company that concerns me.


YVETTE LAW New Territories

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