The KCRC has been praised for its reaction to yesterday's West Rail emergency, but a district councillor said the company could improve its maintenance record.
After the train caught fire at about 9.15am, services between Kam Sheung Road Station and Tsuen Wan West were disrupted, resulting in the frequency of trains between Tsuen Wan West and Nam Cheong dropping from every 8 minutes to 10 minutes.
The KCRC arranged shuttle buses to run along the disrupted route, with 58 vehicles connecting Tsuen Wan West and Kam Sheung at a frequency of one every five minutes.
The damaged train was hauled away shortly after midday and all West Rail services returned to normal by 12.54pm.
Passengers using the shuttle buses said they were satisfied with the arrangements.
A spokeswoman for the Transport Department said the KCRC had carried out appropriate measures.