KCRC wins praise for emergency response
The KCRC has been praised for its reaction to yesterday's West Rail emergency, but a district councillor said the company could improve its maintenance record.
After the train caught fire at about 9.15am, services between Kam Sheung Road Station and Tsuen Wan West were disrupted, resulting in the frequency of trains between Tsuen Wan West and Nam Cheong dropping from every 8 minutes to 10 minutes.
The KCRC arranged shuttle buses to run along the disrupted route, with 58 vehicles connecting Tsuen Wan West and Kam Sheung at a frequency of one every five minutes.
The damaged train was hauled away shortly after midday and all West Rail services returned to normal by 12.54pm.
Passengers using the shuttle buses said they were satisfied with the arrangements.
A spokeswoman for the Transport Department said the KCRC had carried out appropriate measures.
'We found the shuttle buses arranged by KCRC were enough for transporting the affected passengers to their intended destinations,' she said. 'It was not necessary to mobilise other public transport resources to help.'
Legislator Miriam Lau Kin-yee said the company seemed to have done a good job in coping with the emergency.
'Contingency measures were carried out and the public was informed,' Ms Lau said. 'As far as those measures are concerned, they seemed to have worked well.'
Legislator Andrew Cheng Kar-foo said the KCRC had satisfied its requirement to report to the government and media if there were delays of more than eight minutes.
Yuen Long district councillor Cheung Man-fai said West Rail should put greater efforts into maintenance to build up public confidence.
'West Rail has not enjoyed a very good reputation in the district,' said Mr Cheung, who is also a member of the district's traffic and transport committee. 'The residents are not very confident in its maintenance work.'