Would you enjoy piped music in MTR stations?
We note that the MTR Corporation has started playing soft music in concourses at its stations as part of a service to help relieve passengers' stress.
I applaud the decision to experiment with relaxing music; it shows the corporation treats passengers as customers and is trying to be helpful and courteous.
On the other hand, the KCR's management has stubbornly dug in, with its PR department refusing to contemplate any suggestion of being nice to its passengers.
In KCR concourses and platforms, our ears are constantly assailed with an incessant barrage of announcements that we are not allowed to do this or that and we will be prosecuted for disobeying.
One particularly irritating announcement played almost every three minutes tells us we will be prosecuted and fined up to HK$5,000 for taking live animals and 'poetry' on the train.
The announcer is perhaps really telling us to hide our live chickens in one of those large striped plastic bags used for bringing in pirated DVDs from Shenzhen, but I fear the Bard might not be amused if he were to hear this announcement.