Only three things are certain: death, taxes and a Cable TV bill

PUBLISHED : Saturday, 29 September, 2007, 12:00am
UPDATED : Saturday, 29 September, 2007, 12:00am

Cable TV is nothing if not persistent when it comes to collecting overdue charges - even a dead customer is not allowed to slip through the net.

A Mr Chan committed suicide last month. His brother went to Cable to try to cancel his subscription contract. As proof, the brother brought with him the coroner's certificate, which unfortunately stated the dead man was an unknown male because the late brother did not have his identity card with him at the time of his death.

However, coroner Michael Chan Pik-kiu subsequently signed and stamped on the certificate a note that certified the dead man's identity. This was not good enough for Cable, whose representatives told the surviving brother that the contract was still in force and that he should now pay the monthly fees.

'The minute we heard about the complaint, we knew our staff had made a mistake,' a Cable spokeswoman said, adding the company had strengthened staff training over the incident and the contract had been voided.


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