Eyes on the blaze
'A big bang woke us up from our sleep. I sensed there must be something wrong. When I opened the door, I saw smoke. Wasting no time, I and the others fled.'
Ms Law, club worker, set off alarm
'I saw my husband leaning out of the window waving for help. He told me over the phone that he saw me, too, on the ground. I really wished I could go up to save him.'
Mrs Leung, a 10th-floor resident
'I saw black smoke coming out and rushed up to help control the fire. I spent three fire extinguishers, but failed to contain the fire. I then helped carry two elderly women to safety.'
Mr Chan, a passer-by
'I heard the fire alarm. I thought it was a minor thing, but my neighbours shouted and urged me to flee. So I got out of my home immediately. Thank God I made it.'
Mr Chow, a 7th-floor resident
'I think it's kind of a bad-luck day. Other premises caught fire and I became homeless.'
Mr Lee, a 10th-floor resident
'I can hardly remember a fire as ugly as this before in all my days with the department. It is one of the worst situations I have ever encountered.'
An injured fireman