'Lunch & Learn: Recruiting Customer-Focused Employees' is a lunchtime workshop organised by the American Chamber of Commerce. The ability to provide a high quality customer experience is paramount in today's competitive business world, but how do employers find the right candidates? The seminar, which includes group activities, will look at the positive impact of selecting the right talent, what is talent and how to recognise it, training talent for customer-focused roles and how customer-focused talent can be measured.
Speaker Simon Gluyas, account director, Kenexa
Inquiries Christy Li, 2530 6919
'Domicile: Recent Changes in Law and HMRC Practice. What does this mean for wills, trusts and UK tax?' is a breakfast briefing organised by the British Chamber of Commerce. In addressing the question posed by the seminar title, the speaker will draw on his extensive experience and expertise to discuss estate planning, capital and income taxation, and offshore and onshore trusts for non-British persons with particular emphasis on business owners and property investments. He is an expert on advising estate planning arrangements for clients in different jurisdictions for European assets.
Speaker Simon Phelps, partner, Berwin Leighton Paisner
Inquiries Cynthia 2824 2211