Manager to offer solutions

PUBLISHED : Saturday, 25 October, 2008, 12:00am
UPDATED : Saturday, 25 October, 2008, 12:00am

Strong sales candidates with excellent situation analysis skills are being sought for a proactive role at a think tank and consulting firm.

ETI Consulting (ETIC), a wholly owned subsidiary of the University of Hong Kong, needs a solution sales manager.

The company helps with the transfer of e-business technologies developed by the university's E-Business Technology Institute, including radio frequency identification (RFID), mobile and wireless solutions and data mining, among others.

'We listen to our clients, understand their problem areas and provide a total solution,' said Mary Cheung, the senior manager of ETIC's strategic sales group. The new recruit will join a four- or five-strong team which reports to the senior manager. Duties include the submission of sales strategies and forecasting and achieving sales targets. Other duties range from providing consultancy services and developing sales for ETIC product solutions and services to actively establishing and managing client relationships and ensuring maximum client satisfaction.

Applicants should also be prepared to identify potential growth areas and drive new solutions formulation to capture business opportunities, generate sales, develop new accounts and prepare sales proposals, presentations and tender applications.

'You must be able to build relationships with clients,' Ms Cheung said. 'I am looking for a very smart person who can find ways to build trust so that clients will let them handle issues and find solutions, not just for information technology (IT) issues, but also general problems.'

Candidates should be able to respond quickly and think on their feet. Strong team workers who are comfortable working alongside clients and peers should apply.

'We cross-sell between teams and all work together as one team,' Ms Cheung said.

The role demands top communication skills, as the successful recruit will need to communicate clients' needs and expectations effectively to ETIC's development and technical teams. Initiative is also important, as candidates must be able to look for business opportunities independently.

While MBAs and experienced graduates were preferred, education was not as important as experience and the right work attitude, she said.

Once on board, the successful applicant will be exposed to the hottest topics in terms of the logistics and IT industries.

'You will experience up-and-coming technology such as RFID,' Ms Cheung said. 'This is a great way to take your career forward.'

ETIC team members are also exposed to business intelligence, data mining and other professional consultancy services. 'Our organisational chart is linear, so promotion is in terms of your responsibilities and pay scale,' Ms Cheung said. 'There is always room for someone to expand and develop their talents.'