Staff say longer hours mean poorer service

PUBLISHED : Monday, 23 March, 2009, 12:00am
UPDATED : Monday, 23 March, 2009, 12:00am

About 80 per cent of contract staff at public libraries said manpower shortages would reduce the quality of service when opening hours are extended next month, a Confederation of Trade Unions' poll found. Some 98 per cent of the 181 workers said more positions should be opened on civil service terms, with 90 per cent saying working on contract terms did not offer job security.