Security issues

PUBLISHED : Wednesday, 03 June, 2009, 12:00am
UPDATED : Wednesday, 03 June, 2009, 12:00am

For customers worried about security issues of booking online, experts advise the following tips:

Use a reputable site

Look for those that have been in the market for a while and have a good reputation. Listed companies have also been subjected to great scrutiny by financial organisations and their investors.

Look for sites with 24/7 phone support

If you get stuck in another country with an issue, it is good to know there is someone you can call and talk to no matter what time it is.

Look for reputable partners

Sites that work with big companies, such as credit card providers, are more likely to have been examined for validity by these partners.

Check that the site is secure

When it comes to entering your credit card details, ensure that there is an https before the address in your browser. This indicates that the site is secure.

Know what you are buying

If you think your dates may change or are unsure what the hotel rate includes, read the terms and conditions of each deal before you book. Check the hotel's cancellation policy and make sure you know what you are booking before you press the final buy button.