Forum gets firms ready to re-engage

PUBLISHED : Saturday, 19 September, 2009, 12:00am
UPDATED : Saturday, 19 September, 2009, 12:00am

Amid signs that the worst elements of the financial crisis may be retreating, there is even more reason for companies to make preparations for a future economic upturn.

Addressing the issues of staff engagement will be the focus of a half-day Dale Carnegie Training conference to be held on October 8 featuring business executives and human resources specialists from different business sectors.

The conference is part of Dale Carnegie's Global Re-engagement Day involving more than 150 activities scheduled to take place in various international locations. The conference will give tips and advice that help companies strengthen employee/management relationships to ensure sustainability and long-term growth.

'Rather than organising a straightforward training session we thought it would be interesting and beneficial if we let experts from different business sectors do the talking and share best practices with delegates,' said Paul Chan, managing director of Dale Carnegie Training.

'Each of the speakers has one thing in common - they each deal with human resources challenges on a daily basis. During their presentations they can offer useful insights and share innovative strategies they have used to keep staff engaged during a particularly challenging period,' said Chan.

He said participants attending the Global Re-Engagement conference would learn skills and gain knowledge, including how to focus on the main principles of engagement such as creating a clear, compelling vision of the future that employees helped create, thus making staff feel valued and important.

'One or two good ideas picked up at the conference could lead to major benefits that help to optimise employee engagement. It makes sense that happy, efficient employees are more likely to generate better financial gains for the company,' said Chan. According to a Dale Carnegie survey, companies with engaged employees outperform others by up to 200 per cent.

Chan also believes employee engagement is equally important during good times and bad times. 'It takes a long time to build trust and loyalty and only a short time to lose it. For example, instead of reducing headcount to cut costs there could be alternative measures that allow an enterprise to retain employees and boost morale throughout the company,' Chan said.

Management/employee engagement is about more than restoring confidence - strong employee engagement helps establish a sustainable platform when business is booming.

Chan believes positive engagement also leads to employees developing a strong allegiance to an organisation and spreading a positive message about its activities and goals. 'Managers can have a strong impact on staff motivation through the way they engage with their employees by recognising their value and emphasising their importance,' he said.

Aimed at chief executives, chief operating officers and human resources professionals, Chan said the conference would be particularly useful for senior managers of small to medium-sized enterprises (SME) to learn employee engagement strategies from larger organisations. 'It is often the case that heads of SMEs are isolated in areas of staff engagement. The conference will enable them to learn a cost-effective, innovative approach to develop strong staff engagement,' he said.

Key speakers will include: Yvonne Law, Deloitte Touch? Tohmatsu national chief knowledge officer and tax partner; Peter Pollmeier, general manager InterContinental Grand Stanford Hong Kong; Eliza Chan, vice-president of human resources, Citibank (Hong Kong); Thomas Mok, learning and development director City Telecom (HK); and Elaine Lo, human resources director Asia-Pacific, Rockwell Automation (Asia-Pacific).

Classified Post is the media sponsor of the Global Re-engagement Day