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'Complete package' is all tenants need

Chris Davis

When Klaus Feyler and his wife moved into the Sutton Court tower of Gateway Apartments in Harbour City, Tsim Sha Tsui, more than 10 years ago, the building had the distinctive smell of fresh paint.

That was not surprising, considering Feyler moved in two weeks before the complex officially opened.

A decade later, the baby-product manufacturer says he will not consider living anywhere else.

'It really comes down to the complete package of convenient living. Our apartment is excellent. There are many more pluses than negatives.

'The staff and management are fantastic and we have all the facilities we need close at hand,' says Feyler, whose office is just a few minutes walk from his apartment.

'We have everything we need and want, and I would not, for one moment, consider moving anywhere else.'

When Feyler talks about convenient living, he also includes access to the purpose-built, 140,000 sqft Pacific Club, which provides members sports facilities, recreation and dining options, distributed over four levels.

'We call the Pacific Club our 'oasis' and use the facility on an almost daily basis for eating and playing sport,' Feyler says.

During the 10 years Feyler has been living in Gateway, the complex has undergone significant upgrades, particularly environmental initiatives.

These includes the installation of a solar-power system designed to provide clean, renewable electricity to the building's water heating system. According to Gateway's management, the 100 sets of solar panels, covering 200 square metres on the roofs of Sutton Court and Hampton Court towers, will eliminate nearly 70 tonnes of carbon dioxide and other greenhouse gases every year - the equivalent of planting 18 hectares of trees that would cover 25 soccer pitches over the 30-year lifetime of the system.

Rene Holenweger, assistant general manager of Gateway Apartments, says that savings of HK$100,000 per year on electricity costs will offset the HK$1.5 million investment, allowing the company to break even in 15 years.

Holenweger says Gateway's environmental committee and a major change in the mindset of the local community towards environmental awareness, which had taken place over recent years, spearheaded the move for the implementation of the solar power system.

The Gateway's management team has also installed halogen lights, with energy-saving light bulbs along all common guest corridors and guest lift lobbies. LED lights are also fitted in all lifts to reduce energy consumption.

'We at Gateway Apartments endeavour to do all we can to make a difference and hope to inspire others to follow in making our city a cleaner and greener place for all,' Holenweger says.

'As a responsible industry leader, with a large operation within Hong Kong, we are committed to sustainable business principles and believe there is more to running a successful business than a sole focus on profitability.'

However, he says it is the company's corporate policy that green measures never compromise the standard of quality and services delivered to residents.

'We are pleased to say that our residents are 100 per cent behind our green initiatives and many of them bring their own ideas and suggestions for our consideration,' he says.

Holenweger says the occupancy of Gateway Apartments has remained stable due to its well-balanced tenant mix and a large proportion of long-term lease commitments. Its occupancy rate is more than 90 per cent, with a waiting list for larger apartments, he says.

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