Shocked by rude comment
AT around 5pm, on June 23, I was at Manila and was preparing to return to Hong Kong on Flight CX902, with two Caucasian colleagues.
We all checked in together at the Marco Polo Class check-in counter. I was asked to show my passport. So I showed the young male staff member my American passport.
To my surprise, he did not ask my colleagues for their passports.
When I asked him why he asked for mine and not my colleagues' passports, he replied ''because you're Asian. They're white so I know they won't have problems getting into Hong Kong.'' I was literally shocked out of my mind to hear his comment.
I was more shocked that a reputable organisation such as Cathay would not properly train its customer service staff to treat every passenger equally, regardless of race and most importantly, not to make such outrageously politically incorrect statements in this day and age! I walked away from the counter telling the staff member that what he did was discrimination.
ROSE LEUNG Marco Polo Club Membership (Number supplied to the South China Morning Post) Mid-Levels