Bulky items not allowed in betting centres
I REFER to Mr Bill Lake's letter headlined, ''Baby barred by Jockey Club'' (South China Morning Post, August 22).
First, allow me to apologise for the frustration he experienced that day in not being allowed to bring both his child and the child's pushchair into our Sai Kung Off-Course Betting centre (OCB).
In order to avoid future misunderstandings, I would like to clarify the club's position as it pertains to juveniles and our OCB centres.
Rule 2.5 (a)(iv) under the Betting Rules by the Stewards of the Royal Hong Kong Jockey Club clearly states that ''no person under the age of eighteen years shall enter any part or parts of the premises occupied by the Club and utilised by the Club for Betting during Betting business hours unless authorised either specifically or generally by the Club . . . ''.
While the club has always been very strict in enforcing this rule, it does allow, for the convenience of its customers, children who are carried in arms into OCB centres; and there are regular PA announcements at all OCB centres informing customers of this fact.
For many obvious reasons, inconvenience to other customers and safety considerations not the least of them, customers are not allowed to bring bulky items into OCB centres.
It is for this reason that our OCB staff did not allow Mr Lake's pushchair to be taken into the centre.
We sincerely apologise if our security guard or OCB supervisor failed to clearly explain the club's position to Mr Lake.
We are doing our best to look into the matter from all sides concerned and will take necessary action to avoid similar situations happening in the future.
As always, the club will strive to continue providing the best service for its customers.
However, we would like to strongly advise the public to avoid unnecessary hassle simply by not bringing children under the age of 18 and/or bulky items with them when using the services of our OCB centres.
WILSON CHENG Information Secretary The Royal Hong Kong Jockey Club