Designers should have had longer platforms at busy MTR stations
The MTR Corporation does not need experts to confirm that it is working at about full capacity during peak hours ('MTR to study parallel subway for Island Line', May 3).
The MTR is a lifeline for Hongkongers. A train delay of even five to 10 minutes can cause overcrowding.
The network's original designers were short-sighted.
The platforms should have been made longer, so trains could have additional compartments during peak hours. The carriages seem to be absolutely full, even at 11am.
Sometimes escalators do not work and it takes weeks to replace old ones.
Our officials talk a lot about conserving electricity, and of light pollution, but escalators even on new routes do not have the auto-start function.
A parallel subway is not only required on the Island Line, but also in Nathan Road between Tsim Sha Tsui and Sham Shui Po.
New interchanges on parallel routes will cause problems similar to those in August 2009 at Hung Hom station when there were changes to East Rail and West Rail. There was a lot of confusion and inconvenience caused to passengers.
Another problem is that a lot of mainland tourists need assistance, but there are not enough MTR personnel to give them that help. When the MRT opened in Singapore, they made the station concourses very pleasant with real flowers and plants. This has helped to reduce passengers' feelings of stress.
Undertaking lengthy and expensive studies will be of little use if there is a lack of sincerity, foresight and vision on the part of the MTR Corp. With a growing population in the city and more mainlanders visiting every year, action must be taken to make improvements to the network.
A. L. Nanik, Tsim Sha Tsui