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John Millen

General courtesy
 Being polite is important. Nobody, young or old, wants to be thought of as rude and impolite.
It is a terrible insult to be regarded as impolite and will give you a bad reputation. 
The point of being polite is to make everyone feel comfortable, worthwhile and at ease.
We all lead busy lives, but this can never be an excuse for not saying something polite when the situation arises. A few polite words make life a great deal more pleasant for everyone concerned.
The magic words 
Two phrases we should use every day are 'please' and 'thank you'. We all know them,  but most of us don't use them as often as we should.
Perhaps they are considered by some people as a bit boring and not worth the effort. Perhaps they aren't worth saying because other people can read our minds and know that we are saying them silently. 
However, both 'please' and 'thank you' can be stretched out a bit to make them more interesting.
 What expanded versions of 'thank you' could we use in these situations?
 1 The checkout girl gives your change at the supermarket
 a. Thank you very much. See you again soon.
 b. Thank you for your kind attention.
 2 A man in the street helps you pick some books that have dropped out of your backpack
 a. Thanks a lot. I am grateful for your assistance.
 b. Thank you very much. That was really kind of you.
 3 Your friends have taken you out for a birthday dinner
 a. Thank you all. I really enjoyed that.
 b. I will thank you later. Goodbye.
 4 A bank clerk has spent a lot of time helping you fill in a complicated form 
 a. Thank you in advance. That was very useful.
 b. Thanks for your patience. You've been very helpful.
 5 A friend has wished you good luck before you go into hospital to have your tonsils removed
 a. Thanks so much for your concern and kind words. I'm sure everything will be okay.
 b. Say thank you to the doctors,  not me.
 6 Someone thanks you for a job you have done for them
 a. Thank you for everything you've done.
 b. Don't mention it. It was a pleasure.
 Excuse me 
These two words can be used to show your politeness in three main situations. 
You should say them if you need to attract someone's attention, if you are interrupting someone, or if you have done something you didn't mean to do, such as sneezing loudly or treading on someone's foot. 
Again, the words can be expanded to make them more interesting.
 1 You have sneezed loudly and you didn't have time to get your handkerchief.
a. Excuse me. I'm sorry. I wasn't expecting that.   
b. It was my fault. Excuse me.
 2 You ask a stranger for some information
 a. Excuse me. Can you tell me the way to the station?
 b. Excuse me. Do you want to help me?
 3 You need to push past someone in a crowd
 a. Excuse me. Can you move, please?
 b. Excuse me, but I'm going to have to squeeze past you.
 4 Someone is talking, but you need to say something
 a. Excuse me. Can you please be quiet.
 b. Excuse me for interrupting, but ... 
 And finally...
 Never say 'Wot?' or 'What?' Always say 'Pardon?'



Politeness makes sense