Hotel Icon, Hong Kong's newest hotel that opened in April, is still hiring. Originally with 160 rooms, the hotel now has 220 rooms and three restaurants, and still has vacancies for about 20 people in the sales, food and beverage, and housekeeping departments.
'The goal is to have young people. The average age of our [full-time] staff is 23,' says general manager Richard Hatter.
The hotel, which will have about 350 full-time staff, is looking for applicants who are confident and gregarious, and like a sense of freedom. 'Some people need a lot of handholding - maybe it's not the right environment for them,' says Hatter, who prefers to empower his staff.
Those who join will be part of a unique experience as full-time staff of an off-campus teaching hotel, purpose-built for the Hong Kong Polytechnic University's School of Hotel and Tourism Management, and will benefit from its learning environment.
'It's all about education. We are using education to push the envelope,' Hatter says.
Upon joining, fresh hires go through a three-day orientation, which showcases the hotel's products and culture. After that, a five-day induction takes place in the department they will be attached to.