High-flyers get bonus
Qatar Airways has the world's first terminal dedicated exclusively to business and first-class passengers at its Doha International Airport hub in Qatar, where foreign carriers have just moved into a newly renovated international terminal of their own.
Built at a cost of US$100 million, Qatar's 10,000-square-metre terminal has a host of special services and features targeted at the needs and preferences of well-heeled travellers.
'The Premium Terminal goes one step further by exceeding passengers' expectations,' says Qatar Airways CEO Akbar al-Baker.
Passengers are greeted by a concierge service prior to checking in. There are self-service kiosks for passengers with only carry-on luggage and dedicated e-gates to speed immigration formalities.
A conference room for business travellers is equipped with audio-visual facilities and meeting rooms. Secretarial services are also available, and internet access at no charge.
The terminal was ranked Best Premium Service Airport at the Skytrax World Airport Awards in April, scoring top marks in 39 categories. Respondents to the survey were upbeat about the facility's ambience, comfort and seating.
They liked the attitude of staff, the business facilities, the food and beverage outlets serving 24-hour breakfasts, and international cuisine and the check-in and immigration facilities.
Meanwhile, the airport has been upgraded as part of a multimillion-dollar investment in improved facilities ahead of the launch of New Doha International Airport, which promises to be one of the most advanced airports in the world when it opens next year.
The passenger terminal has been revamped and renamed Terminal A, and it will continue to be used by passengers flying economy class on Qatar Airways. The new Terminal B is for the exclusive use of foreign airlines. More than 30 airlines will use the facility.