The Island Shangri-La has a Signature Events initiative to provide streamlined processing and specialised service delivery. This includes super-value dates to enable a search for the best available room rate across Shangri-La hotels, resorts and Traders hotels; a written proposal and quotation within six working hours; group online reservations to save the trouble of consolidating bookings and rooming lists; central administration to facilitate a credit line; complementary guestroom internet service and function room wireless internet; dedicated events specialists; streamlined planning with events-management professionals; on-site service management with an appointed meeting specialist; and on-site technical support with an AV technician.