Be committed and serve your clients well

PUBLISHED : Friday, 02 December, 2011, 12:00am
UPDATED : Friday, 02 December, 2011, 12:00am


Management executive Marco Au Hon-lung (left) joined the workforce when he was 18. But later on, he decided to further his qualifications by obtaining a degree. After graduating, he worked as a customer engineer before his cousin, employed by AXA, introduced him to his current career as a financial adviser. Au talks with Wong Yat-hei

What's your academic background?

I graduated from Leeds Metropolitan University, majoring in business and management.

How do you start your day?

I meet with my manager to discuss the latest market and product trends. Then I prepare for client meetings.

What does your job entail?

I develop tailor-made financial solutions to meet the needs of clients at different life stages.

What are the major challenges you've encountered so far?

The biggest challenge I have faced has been to be professional, determined and committed at all times; and to meet my sales targets.

What have you learned about your career? What are your plans?

Quality of service is the most important element. My short-term goal is to expand my social circle, while my long-term goal is to be promoted to manager, and lead my own team.

Any advice for those who want to enter your industry?

Every industry has its challenges and obstacles. What I love about insurance is the possibilities it offers. The input and output relationship is clear. If you work hard, you will see results.