• Fri
  • Aug 22, 2014
  • Updated: 5:10am
Lai See
PUBLISHED : Friday, 05 July, 2013, 12:00am
UPDATED : Friday, 05 July, 2013, 4:30am

Our HSBC - too big to fail, and too big to work

BIO

Howard Winn has been with the South China Morning Post for two and half years after previous stints as business editor and deputy editor of The Standard, and business editor of Asia Times. His writing has also been published in the Far Eastern Economic Review, the Wall Street Journal, and the International Herald Tribune. He writes the Lai See column which focuses on the lighter side of business.
 

We've received a missive from economist Jim Walker, the founder and managing director of Asianomics, who is currently sojourning in Europe. He was recently in Paris, and attempted to use his HSBC ATM card at an HSBC ATM machine on the Champs-Élysées. The only payment network used by HSBC outside Hong Kong is China UnionPay. A Hong Kong-issued ATM card did not work at the illustrious location, Walker writes.

He was told his card was not recognised and could not be used. However, he passes on cheery news:, "Not to worry, the card works perfectly well at Societe Generale, which, in France, does recognise UnionPay. And your Royal Bank of Scotland card will work at HSBC." His final thoughts on this: "Too big to fail? These banks are just too big to work."

HSBC has assured us it will offer an alternative ATM card in October that will use the Plus payment network.

 

SmarTone says never again

One of the sidelines to our evidently futile campaign on illegal parking has been to highlight the activities of listed companies that compound the problem.

The usual offenders are telecommunications companies, or financial institutions such as banks and insurance companies. Typically, what they do is hire a promotional vehicle and park it illegally at a busy roadside location with a view to signing up new customers. These effectively serve as cheap mobile showrooms, since there is only a very slight risk of receiving a parking ticket. The authorities are so slack that one company has made a business out of providing promotional vehicles.

HSBC has now stopped using them, as has BEA. Last week we came across a SmarTone vehicle parked on Hennessy Road outside the Wan Chai MTR station. We asked SmarTone how a company that claimed to be socially responsible could brazenly behave like this. The company thanked us for bringing the subject to its attention, adding: "We have already reminded our staff that they should not park at that location and they will not park there again." We will be watching

 

Idling police

Our man on the spot at Monday's protest march reports that our ferocious engine idling laws were breached by no less than the police. We are told there were several vanloads of uniform police parked in Lockhart Road near the demonstration. The windows and doors were closed and the engines were running. As our man says: "If the police will not obey the law then how can they be expected to enforce it? I suppose you could say they are being consistent!"

 

Superwoman comes to town

The online travel agent Expedia Asia yesterday launched its Hong Kong internet site at a press conference. The occasion was enhanced by the presence of superwoman Kathleen Tan, the chief executive of Expedia Asia. She was formerly a senior executive with AirAsia and is credited with much of its success. Indeed, most of yesterday's press statement was taken up with extolling Tan's virtues. She was named "Industry's Most Influential Person" at the annual China Finance Summit 2013. Last year she was acclaimed as "Marketeer of the Year" at the Web In Travel conference. Aside from Tan's presence, the other attraction, so far as the press was concerned, was the intriguingly generous lucky draw, with prizes of up to HK$19,000.

 

Buiter bit

We hear of tittle tattle at Citigroup. Global chief economist Willem Buiter, 63, has allegedly been harassed to such an extent by 41-year-old Dutch economist Heleen Mees, a former lover, that he complained to the police. She was then arrested in New York and charged with stalking and harassment. Buiter told police she had sent e-mails that ranged from the obscene to the threatening, Reuters reports.

According to court documents, Mees sent Buiter more than 1,000 emails over a two-year period. The Daily News reports that Vaneshka Hyacinthe, Mees's lawyer, said her client and Buiter had a "long-standing relationship" and "emails go in both directions". Those that know Buiter were surprised. While he may be a good economist, people considered him prickly rather than cuddly.

Share

For unlimited access to:

SCMP.com SCMP Tablet Edition SCMP Mobile Edition 10-year news archive
 
 

 

8

This article is now closed to comments

Dai Muff
The HSBC move from the Plus network to UnionPay is one of the most egregious cases of disregard for the customer, and sucking up to mainland interests, I have seen in a long time.
Many HK people travel in Europe. And HSBC sent me an email this week saying I could always make sure to take all my foreign currency cash with me when I leave Hong Kong. Forward to the days of the Travellers' Cheque.
Thanks a bunch HSBC. Time for a new bank that does use the Plus network.
XYZ
For all the infuriated retail banking customers who think that their threat to switch their accounts to another bank has HSBC executives quaking in their boots, I've got news for you: they don't want your money-losing business unless you've got at least $10 million in cash in your account. Don't let the door hit you on your way out.
johnrai7
Its true HSBC has lost everything... it has no personal touch and no service for common.
I moved to SCB last week and acknowledged that they did deserve to win the Best retail bank for last 2 years. Its fantastic in the counter and on the phone.
About the telecom sector i think PCCW is most annoying and most irresponsible. All the phone is diverted to Philippines for cost saving and they have NO idea what are they doing.You need atleast a whole day to solve a silly problem.... So happy with Hutchison for past 3-4 years for office and recently for mobile smartone.
Dai Muff
A threat? A rational decision more like. Why would you opt for the business that is most inefficient? Or that withdraws services it offered before? Do you select your restaurants and the people with whom you do business on the basis of who offers the lousiest service? There was a time when HSBC stock was $130. Today it's $83. Attitudes like yours are surely working for it.
John Adams
...."they will not park THERE again. We will be watching..."
They should not park ANYWHERE
You may also like to ask Sunlife why they had an advertising van illegally parked and churning out illegal idling exhaust in Wanchai the other evening.
I called the police, but as usual the police were impossible to find when it comes to illegal parking and idling at any time, day or night.
Maybe next time I will report a rape of our environment and see what happens
"Help ! ... rape ! ... Environment Xiaojie is being raped outside Wanchai MTR"
bolshoi
I wonder where the 'our' in the title of this article comes from. I most certainly don't feel it's my bank. It's the only bank I know in Hong Kong and Macao that is not in the JetCo system. They charge you a hefty fee if you use your non-HSBC card to withdraw cash from one of their cash machines. It is a British bank for god's sake and is anything but 'ours'.
 
 
 
 
 

Login

SCMP.com Account

or