New | Mind blowing changes are about to rip through the workplace thanks to digital technologies
Large companies are most at risk from the transformations wrought by new technology in the workplace
Digital is reinventing the fundamental experience of people at work, including how work is organised, the work people do and even the profile of the workforce.
Today’s leaders need to think about how to use this digital disruption to help their employees adapt to these rapidly changing demands.
Just over half of senior executives, recently surveyed by Accenture and The Economist Intelligence Unit, expect digital to cause significant change or complete transformation in their industries.
Consider that mobile commerce sales are growing at a compound rate of 25 per cent per annum. Accenture forecasts that in Europe and the US alone, more than US$130 billion of mobile sales will take place this year. This is revolutionising the payments industry as customers use smartphones to pay for soft drinks in convenience stores, clothes in shopping malls and movie tickets in cinemas.
In fact, businesses across all industries are facing similar disruption from digital.
Adapting to these changes can be particularly tricky for larger, established corporations, whose people, processes and technology can be inherently resistant to change
Adapting to these changes can be particularly tricky for larger, established corporations, whose people, processes and technology can be inherently resistant to change. As a result, leaders are increasingly looking for a team of experts that can help their company evolve. In business lingo this is known as “change management”.