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Singles' Day (11.11)
Business

New | Alibaba smashes record with US$17.8 billion in sales on Singles’ Day

Up to 82 per cent of transactions were conducted by smartphones

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Alibaba’s November 11 online shopping gala has surpassed America’s Cyber Monday and Black Friday as the world’s largest retail event. Photo: SCMP
Phoenix KwongandHe Huifengin Guangdong

Online shoppers have bought a record 120.7 billion yuan (US$17.8 billion) of merchandise through the Alibaba Group Holdings’ e-commerce platforms, capping 24 hours of online shopping frenzy that had become the largest retailing event on the planet.

Up to 82 per cent of transactions were conducted via mobile devices and smartphones, mostly by customers younger than 35 years, according to data provided by Alibaba, which owns the South China Morning Post.

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“The excitement around online shopping continues to build year after year, and it’s emblematic of the way that e-commerce is changing, giving consumers incredible access to products around the world,” said Douglas Feagin, senior vice president of Ant Financial Services Group, which operates the Alipay electronics payment system.

Ant Financial said it processed 1.05 billion transactions, an increase of 48 per cent from last year. At the peak of the madcap shopping within the first hour, as many as 120,000 transactions per second were processed, Feagin said.

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Before the start of the so-called Singles’ Day shopping gala on November 11, Ant Financial’s MYbank unit granted over 50 billion yuan of loans to 1.33 million merchants to help them put their products online.

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